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Xu01
04-02-2010, 11:40 AM
I logged in and even transferred my account to the new site and I have a copy of the New Confirmation email, but when I log into the game it ask me to transfer my OGP account which I already did. I can't use any features or Help Desk cause of the notice to transfer. Where is my account? =( I tried to click on the link in the email again and a pop up states 'already validated'.

Triplethreat
04-02-2010, 11:45 AM
This has happened to a few people. I have a 2nd account that has no characters on it. Wonder where the 6 that were on it went?

Xu01
04-02-2010, 12:04 PM
Says account was transferred but something went soo wrong.

crescence
04-02-2010, 04:26 PM
I have the same problem too

Midgetchas14
04-02-2010, 04:35 PM
http://forum.cabal.com/showthread.php?153-Log-in-problems

crescence
04-02-2010, 04:50 PM
It's not the estsoft username/pw problem but the OGplanet username and password

strawberrymel
04-02-2010, 06:59 PM
I also signed up and logged in for the first time and all my characters were there from OGP, I had to log off for a few and when i logged back in, all my characters were gone again. Why did they disappear if they were there when i first logged in????????? That is not an OGP problem, cause they were there, then they were gone when i logged bacl in.........

ForumStarla
04-02-2010, 07:01 PM
Did you select the right server? The severs where switched on the list...

SkyAlpha
04-02-2010, 08:10 PM
u should always check the information u inputted when registering/transferring, might be something wrong there

rinoa
04-11-2010, 02:28 PM
I paid attention to what i put in but mine and my daughters acct got mixed up and my chars are in limbo what is your suggestion there?

ID10t error
04-11-2010, 02:59 PM
i had the same validation problem. was going around in a circle between email validation and ID already transferred. so being desperate/braindead i clicked on "give up". bad idea! i can log on to cabal but all of my chars are gone as well. But, i can get to the help desk now so i sent an email to them with all of the char names in thier order in hopes maybe they can find them in limbo or whatever galaxy they went to and restore them.
My son's account transferred without a hitch.
If anyone has any ideas on how to get those chars back...share please ;)

[GM] DaisY
04-11-2010, 06:48 PM
Please submit a ticket via Help-desk with your OGP Id, and Character names so we can investigate on your case.

SkyAlpha
04-11-2010, 08:13 PM
help desk is always the solution ^.^

rinoa
04-19-2010, 12:24 PM
Yea it is but still waiting myself for a repsonse.