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NWA
04-03-2010, 06:13 AM
please make a category for technical game support.

SkyAlpha
04-03-2010, 06:58 AM
um, dats help desk ticket o.o

NWA
04-03-2010, 06:30 PM
No, a place where also more experienced people may help out others around the forum

NWA
04-03-2010, 06:35 PM
Thank you good sir, i can help a lot around that area, so it should take a lot of stress off the support ticket system and things.

ForumStarla
04-03-2010, 06:35 PM
I asked for a tech support section on OGP forums and we got it... but then OGP didn't answer any of the posts... :(

NWA
04-03-2010, 06:39 PM
OGP runs 5 different things at the same time, it gets very busy and unreliable.

BleedingSoul
04-03-2010, 06:40 PM
Where are the [GA]s at?

NWA
04-03-2010, 06:43 PM
Jamie;3226']I have to say that it's not easy to answer all the post your write. But We will do our best to find out and get you the solution you need. :)
You might find out what you want by other users reply, sometimes (actually surprisingly) you guyz are better than us ;)

Exactly:), that's why its much better to have a separate section to ask the community for support rather than jumping to ticketing right away. also forum reply's are much faster.

ForumStarla
04-03-2010, 06:46 PM
Yeah and if support takes the time to answer questions that the community can't, when the next person with the same problem starts looking for the answer on the forum they can find it or when they post, we can link them to the answer support gave. And that means less tickets for the support team. win/win :D

NWA
04-03-2010, 07:34 PM
Well, we'll see how it all turns out soon enough

SkyAlpha
04-03-2010, 07:36 PM
we get the point starla, its beneficial to everyone lol

Enigma
04-03-2010, 07:47 PM
You guys do realize that the a lot of the topics in General Discussion should/could be placed in a support area?

SkyAlpha
04-03-2010, 07:50 PM
You guys do realize that the a lot of the topics in General Discussion should/could be placed in a support area?

god damn we no this!!

Sabuvok
04-03-2010, 09:44 PM
Where are the [GA]s at?

i saw [GA]Luanna hanging out in BI o-o

NWA
04-04-2010, 05:18 AM
You guys do realize that the a lot of the topics in General Discussion should/could be placed in a support area?

Yes. that's the idea.