PDA

View Full Version : acount blocked



neoaqua
04-04-2010, 07:46 PM
ok i havnt played cabal and still alil rusty. so i wanted to lock my invent before i log off cabal,but i dont remeber my sub pass. i started to guest and mabey it will come back to me. then after the 4th or 5th try i was block from my account. what am i spose to do?:confused:

sn0wXz
04-04-2010, 07:47 PM
either wait 24 hours, or submit help desk ticket (if you can atm)

Mistake
04-04-2010, 07:51 PM
your gonna have to submit a ticket, my main account has been blocked for 14 days now and its still blocked.

neoaqua
04-04-2010, 07:51 PM
thx,the thing is i sumited a ticket the first day cabal was open and no responce, feeling kinda lonley

sn0wXz
04-04-2010, 07:56 PM
Thats intresting, because pio got locked out from subpass, and he never got response back (this was before transfer) , it just ran out 24 hours(if i remember correclty, wasnt that long.) later o.0 .. but um 14 days...?

Mistake
04-04-2010, 08:01 PM
idk i also entered the sub password wrong 5 times, i sent a ticket to OGP a day before they announced they were ending cabal service but never got a response and ive been trying to login every day

neoaqua
04-04-2010, 08:02 PM
so im suppose to wait 2 weeks and it will automaticlly let me login again, or i have to wait for responce?

Mistake
04-04-2010, 08:05 PM
im still blocked, and still waiting for a response from EST, imo send a ticket just to be on the safe side

fifi1706
04-06-2010, 12:06 PM
I got blocked because i mixed my sub pass for my char with my inventory sub pass...I sent a ticket its been one day..How can i get my account back asap????

Leonhart
04-06-2010, 12:36 PM
EST responded to my subpass lockout o.o (Since they're busy atm expect 2-3 day responses)

neoaqua
04-06-2010, 03:51 PM
the thing is its been 6 days and no responce and im worry they r not reading my message

fifi1706
04-07-2010, 07:06 PM
EST responded to my subpass lockout o.o (Since they're busy atm expect 2-3 day responses)

Did send a ticket if so did they reply with an email?

Leonhart
04-07-2010, 07:09 PM
Did send a ticket if so did they reply with an email?

Nope, just hope they respond to the ticket.

neoaqua
04-07-2010, 08:04 PM
ok the 7th day and no responce from the desk help wtf

ineedhelp
04-11-2010, 05:56 AM
THEY TOLD ME THIS I WANT THEM TO HURRY UP!
Hello,

If you input wrong sub-password consecutively five times, you're automatically blocked by the system.

We plan to provide a way to rest your sub-password and sub-password blocks by checking your account information that you input on our website.
Please wait until our announcement soon on our website.

Thanks.
CABAL Support Team

GoughGhan
04-11-2010, 06:01 AM
THEY TOLD ME THIS I WANT THEM TO HURRY UP!
Hello,

If you input wrong sub-password consecutively five times, you're automatically blocked by the system.

We plan to provide a way to rest your sub-password and sub-password blocks by checking your account information that you input on our website.
Please wait until our announcement soon on our website.

Thanks.
CABAL Support Team


You people really need to be patient. I'm only going to say this once again. They got us back up and running in 29 hours. They got a free cash shop up for 6 days for everyone.....(people complained about a free cash shop) Seriously, , stop QQing and let them do their work. You really think they can get everything up and running all at once? I mean come on, boo hoo I can't play. Step the frack outside for a change.

ineedhelp
04-11-2010, 06:03 AM
Your happy because currently your account is not blocked. You have no technical difficulties and everything is going fine with you in cabal please all were asking for is help

LordNorth
04-11-2010, 06:03 AM
You people really need to be patient. I'm only going to say this once again. They got us back up and running in 29 hours. They got a free cash shop up for 6 days for everyone.....(people complained about a free cash shop) Seriously, , stop QQing and let them do their work. You really think they can get everything up and running all at once? I mean come on, boo hoo I can't play. Step the frack outside for a change.

Epic post right here, but seriously he's right. You idiots complain about everything, why dont you just chill the out for a change and do something else while waiting. Don't go complain on the forums over every single little thing like a and GROW UP

ineedhelp
04-11-2010, 06:05 AM
Epic post right here, but seriously he's right. You idiots complain about everything, why dont you just chill the out for a change and do something else while waiting. Don't go complain on the forums over every single little thing like a and GROW UP

LOL and i say again SHUT UP. If you were experiencing the problem you would do the same >.>

GoughGhan
04-11-2010, 06:06 AM
Your happy because currently your account is not blocked. You have no technical difficulties and everything is going fine with you in cabal please all were asking for is help

Actually, no I have an account blocked. Care to be wrong again?

ineedhelp
04-11-2010, 06:08 AM
Whatever you say! When your account has 500m+ and Items that took a while to obtain then you come back and not complain

GoughGhan
04-11-2010, 06:09 AM
Whatever you say! When your account has 500m+ and Items that took a while to obtain then you come back and not complain

Lets see it's a crafting account that I make 500m on when I craft in batches. You really think I need to lose that account? No. I sent in a help desk got a response and am waiting patiently. You don't see me complaining on the forums about it do you?

ineedhelp
04-11-2010, 06:10 AM
Lets see it's a crafting account that I make 500m on when I craft in batches. You really think I need to lose that account? No. I sent in a help desk got a response and am waiting patiently.

You got the same responce about the announcement? thingy there gonna make

GoughGhan
04-11-2010, 06:12 AM
You got the same responce about the announcement? thingy there gonna make

No, I got a different one, and this was on April 2nd. Like I said though, I am waiting patiently.

ineedhelp
04-11-2010, 06:13 AM
No, I got a different one, and this was on April 2nd. Like I said though, I am waiting patiently.

can u post what they told u?

GoughGhan
04-11-2010, 06:17 AM
can u post what they told u?

Considering in their ToS when you sign up with them that the help desk responses are between you and them, no.

but what I will share from it is this....

might take long time as management changed, so please do understand with patience.

Thank you!

Sincerely yours, [GM] CoCoBall

ineedhelp
04-11-2010, 06:21 AM
Im being patient but honestly I think this is more important then releasing illusion castle whatever. This is actually dealing with players accounts that they have worked on for months in my case a couple years

GoughGhan
04-11-2010, 06:25 AM
Im being patient but honestly I think this is more important then releasing illusion castle whatever. This is actually dealing with players accounts that they have worked on for months in my case a couple years

Well they are working on it, let them do their jobs......remember they've only been up for just over a week. It is possible that they are multi-tasking.

Posting on the forums telling them to hurry up isn't being patient.

neoaqua
04-11-2010, 08:55 AM
umm ok i posted this thread just to ask how to get help on a blocked account, not to start an online fight so everyone calm down

GoughGhan
04-11-2010, 09:30 AM
umm ok i posted this thread just to ask how to get help on a blocked account, not to start an online fight so everyone calm down

Well since you already sent in a help desk, they gave you a response why would you need to post on how to get help? That makes no sense.

VahaMix
04-11-2010, 09:30 AM
umm ok i posted this thread just to ask how to get help on a blocked account, not to start an online fight so everyone calm down

just send a msge to help desk

SkyAlpha
04-11-2010, 10:37 AM
i sent a ticket regarding this issue before, and they got bak pretty quick (ogp)

ineedhelp
04-11-2010, 11:19 AM
Your sig with the girl eating pizza makes me hungrey

SkyAlpha
04-11-2010, 12:26 PM
Your sig with the girl eating pizza makes me hungrey

isnt she cuteee? haha

sn0wXz
04-11-2010, 12:28 PM
isnt she cuteee? haha

dunno bout cute but she definitely has a eating-disorder

rythemz
04-11-2010, 12:30 PM
dunno bout cute but she definitely has a eating-disorder

I can't eat pizza with 3 bites in 2 seconds!

SkyAlpha
04-11-2010, 12:31 PM
dunno bout cute but she definitely has a eating-disorder

dat was mean :(

CyrStalAFX
04-11-2010, 12:33 PM
fatty ^_^

SkyAlpha
04-11-2010, 12:33 PM
fatty ^_^

hoo u calling fatty O.O

CyrStalAFX
04-11-2010, 12:34 PM
someone ^_^

SkyAlpha
04-11-2010, 12:36 PM
i cant call nel or misa fatty :( dat means u calling cc fatty T__T

CyrStalAFX
04-11-2010, 12:38 PM
who is nel and mesa? misa...

SkyAlpha
04-11-2010, 12:39 PM
stop lying

CyrStalAFX
04-11-2010, 12:41 PM
:(

SkyAlpha
04-11-2010, 12:42 PM
i love misa <3

rythemz
04-11-2010, 12:42 PM
whoa any thread can turn into a random discussion xD

SkyAlpha
04-11-2010, 12:44 PM
ur thread is cool xD HI Mio :D

neoaqua
04-13-2010, 12:17 PM
its because some ppl are retarded and just start random crap when i doesnt relate to the problem (dat lvl 63)

MangoGurl
04-14-2010, 01:03 PM
*[GM] Mirror wrote

According to investigation of ESTsoft, your account is at normal status and you have 1 character on Mercury and none character on Venus.

They sent me that after 8 days...But im still blocked. either they unblock me or I have to wait for the sub pass reset.

Sheep
04-14-2010, 01:44 PM
i think i have the same problem. 9 days blocked so far o.o