View Full Version : Cant transfer account

04-07-2010, 02:41 PM
It keeps saying my account doesnt exsist. help?

04-07-2010, 03:41 PM
Try to submit a help desk request. The thread below has more info about known issues.


04-07-2010, 07:22 PM
I think my friend had this issue (I ran into it when transferring my gunbound characters...)

You using the correct casing for the username? (Upper/Lower)

[GM] DaisY
04-08-2010, 08:50 AM
Hi fexdor, :D
To investigate on your case, we need more detailed information.
Please send us a ticket via help-desk with your OGP ID, character name and any informations that you might want to add.
Thanks =D

04-08-2010, 10:32 AM
In regards to this type of problem, I recommend opening a ticket with the help-desk. Quite a few people I know got responses and even their accounts restored. It appears the only problem is there are a lot of similar cases, which would explain the delay. Regardless, Est Soft is on the ball and fixing this issue case by case.

Kudos Est Soft and welcome to America!