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View Full Version : EST Blazing through tickets!



ZetsubouSensei
04-08-2010, 05:17 PM
Well EST's blazing through all those HD's 2 days ago my ticket #26 was answered and yesterday guildies #250 was answered half way through the day.... so who knows where there at now O.O! Post your ticket # and when it got answered! gogo

BleedingSoul
04-08-2010, 05:20 PM
ticket number 102033. No response.

SkyAlpha
04-08-2010, 05:25 PM
they gav u the ticket number?

Midgetchas14
04-08-2010, 05:26 PM
they gav u the ticket number?

Apperently your not cool enough to get a tix # :P

SkyAlpha
04-08-2010, 05:27 PM
because i didnt send any xP

SliverElixer
04-08-2010, 05:37 PM
wonder if they just file most of them under another one.

DemonWrath
04-08-2010, 05:48 PM
o.o just how many do you think are working to get from 26 to 250

Matrimoney
04-08-2010, 06:18 PM
I sent in a ticket after we xfered...no response...gg

BleedingSoul
04-08-2010, 06:22 PM
I sent in a ticket after we xfered...no response...gg

They're doing tickets in order of importance.

GuardianPat
04-08-2010, 06:23 PM
tickets. sounds like cinema :P

Raiz3n
04-08-2010, 07:09 PM
... my ticket is #980... and its for Transferring my OGP account... I keep getting "incorrect password" error
when I know I put the right one since I keep a record of all my gaming passwords.

SkyAlpha
04-08-2010, 07:10 PM
they really shouldnt put # on their tickets when sent to players

GuardianPat
04-08-2010, 07:11 PM
why? the # makes more professional

SkyAlpha
04-08-2010, 07:21 PM
also making the players suffer

GuardianPat
04-08-2010, 07:22 PM
how suffering? prove it

EstSoft helpdesk is far better and far nicer :P

WIpwns
04-08-2010, 07:23 PM
stop spamming

Leonhart
04-08-2010, 07:29 PM
I like the number... It shows structure...

And my 7XX ticket was answered a few days ago o.o

I think they're doing certain tickets first.

GuardianPat
04-08-2010, 07:31 PM
a gm said there are GMs who dont go in game n forum. so it must be those mysterious Gms

SkyAlpha
04-08-2010, 07:32 PM
stop spamming

agreed

Leonhart
04-08-2010, 07:41 PM
[GM] CoCoBall has been the one responding to my tickets o.o

GuardianPat
04-08-2010, 07:43 PM
cocoball has blacksuit like me :)

Midgetchas14
04-08-2010, 08:00 PM
cocoball has blacksuit like me :)

ohh your a gangster now ahh?

Eriks419
04-08-2010, 08:45 PM
i think if i spent 2 hours post random stuff and responding to my own posts i could pass GPat and be the first with 1k forum posts. muwahahahahaa

YumCookies
04-08-2010, 08:50 PM
Good to see that EST is handling customer support nicely :)

Berserk_Fury
04-08-2010, 09:09 PM
Sent a ticket on the 5th, no response.

Tanalas
04-08-2010, 09:14 PM
I got a ticket for doing 55 in a 35....can they fix that?

BarangayPogi
04-09-2010, 01:40 AM
Sent a ticket on the 5th, no response.

You should send another ticket and this time, introduce yourself like http://www.youtube.com/watch?v=gtKT0lwHNKo

GuardianPat
04-09-2010, 06:32 AM
lol dont spam help desk o.o

1lmqFORALLTIME
04-09-2010, 07:18 AM
# 1023 and no response after 3 days. Least I see that they are answering them unlike OGP. You could be ticket No. 1 and not have it opened until the following year....

SkyAlpha
04-09-2010, 10:29 AM
# 1023 and no response after 3 days. Least I see that they are answering them unlike OGP. You could be ticket No. 1 and not have it opened until the following year....

Actually i remember i sent 2 tickets to ogp, lets say day 1, and day 10, and i got my response for day 10 after like a week, and got the day 1 ticket response like after a month, they go by priority

GuardianPat
04-09-2010, 01:44 PM
well now its EstSoft, they know what they are doing.

BleedingSoul
04-09-2010, 01:46 PM
Pat<_<

FU2
04-09-2010, 07:12 PM
5 days ticket still not answered. Dunno what your talking about.

Rapturen
04-09-2010, 07:14 PM
5 days ticket still not answered. Dunno what your talking about.

Maybe your ticket isn't important enough =P

GuardianPat
04-09-2010, 07:49 PM
maybe your ticket is as similar as the other so they thought they already answer the question?

SkyAlpha
04-09-2010, 09:52 PM
maybe your ticket is as similar as the other so they thought they already answer the question?

the help desk is getting spammed i believe

GuardianPat
04-09-2010, 09:52 PM
well at least i dont spam them xD

SkyAlpha
04-09-2010, 09:53 PM
i never sent one yet, lol

GuardianPat
04-09-2010, 09:58 PM
me neither.
everything was been fine for me so far.
no problems...
except the login page thingy i had before
but i found the solution

SkyAlpha
04-09-2010, 10:00 PM
me neither.
everything was been fine for me so far.
no problems...
except the login page thingy i had before
but i found the solution

u sed this a million times, do u hav to repeat it 5 times in each thread?!!

Listeria
04-09-2010, 11:56 PM
I got a response today and a real person actually took the time to look at my issue! :D soooo much better than the cut and pasted responses OGP gave me.

silver2020
04-10-2010, 12:01 AM
want a cookie listeria?