Ecoin Issue

[Steven Ross Sowell]

GM,

Only bought 1000 Coin's and it is saying "you have exceed your Maximum limit" its been about 6days now would really like to purchase some more virtual good from you guys as I absolutely love the game. Please help the players here, I know I'm not the only one having this issue.

Sider - 48 Blader

[[GM] DaisY]

If you buy eCoins by redeeming GoCash Game Cards, you can get unlimited eCoins. =)
Also, everytime you redeem the card, you will get 20% bonus cash card. o_O
http://forum.cabal.com/showthread.ph...0-Bonus-eCoins!

[Shinn]

lol daisy just dodged your question

[[GM] DaisY]

GM,

Only bought 1000 Coin's and it is saying "you have exceed your Maximum limit" its been about 6days now would really like to purchase some more virtual good from you guys as I absolutely love the game. Please help the players here, I know I'm not the only one having this issue.

Sider - 48 Blader

Also, please report us if your charge limit is not reset after 1 week.

[lazymofo]

a week? i thought it was suppose to reset each day... even if this doesnt fix it, how do we report it?

[[GM] DaisY]

Please contact us via Help Desk at www.cabal.com

[kakaka]

LOL Help desk? Whata joke,i sent a ticket 3 months ago and still no responce,good luck with that,Daisy answer ticket #6643 ty

[Steven Ross Sowell]

+1

DaisY thanks for the Tip, before I read my thread LOL that's exactly what I did to how funny. Depending on the issues depends on the wait time, I totally understand how they feel as I to work with a ticketing system for a VOIP company and depending on the issue depends on the wait time.

And to the players here is the response I got form the Support team.

The response I received
--------------------------------------------------------------------------------------------------------------
Hello, this is CABAL Support Team.

Sorry for the inconvenience.
There was a technical error on billing process and billing system didn't work temporarily.
However, it has been returned to normal condition and works fine as usual.
If you are still stuck in the same problem, please contact us again.
Thank you.

Regards,
CABAL Support Team

Sider 52 Blader Venus