In-Game Item Shop White Screen Issue

We apologize for the inconvenience.

Microsoft recently released an update for Windows 7 that was slated to prepare the operating system for Internet Explorer 10. Unfortunately, along with many other operating system related problems this is causing, this update is also restricting some of our players from accessing the in-game Item Shop correctly.

If you're experiencing similar issues, please visit the Item Shop on our website at www.cabal.com to complete your purchase, wait until Microsoft releases a permanent fix, or follow the steps listed below to temporarily resolve this issue.

How to uninstall the Windows platform update patch (KB2670838)
1) Go to the Control Panel, Uninstall a Program, select View Installed Updates from the left, and scroll down to KB2670838.

2) Double click on it to uninstall

3) Once it is uninstalled, go to the Control Panel, then System and Security, then Windows Update, and click Check for Updates

4) Right-click the KB2670838 update and select Hide.

If you have any additional questions or concerns, please send us another ticket and we'll be more than happy to help.