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OK< I can connect
however, there is another problem
I have taken one of the beginning quests, where you have to kill Garlies. You are supposed to kill 2, then report back to the questgiver. I've...

NA, assuming you mean North America...yes

I'm in US , same problem
Failed to connect to servers.
also, whats Help Desk?

Just joined, and downloaded Cabal
I start things up, enter my username and password
the blue bar at the bottom says its connecting, then when the bar gets full
a small window pops up, says I cant...