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The password had nothing to do about me, it was merely two random words put together. Not to mention the login ID had not been given out either.

Clean install + Faronic's Deep Freeze or Microsoft's Steady State = All I need

My main account which has a 15 character alphanumeric password hasn't been hacked. However, my mules eight character all letter password was. Keylog? I don't think so.

More like McAfee hates Cabal. I would hardly consider that POS antivirus software.

I feel pretty safe to say not all the accounts hacked were due to keylog.

Hackers are not only limited to logging keystrokes you know.

Alright, so you're saying if you have someone's registered email address, the emails password, the security question and the security answer you won't be able to use the "find password" feature on...

Of course, but if they already have all that information who is stopping them from just changing the info to the account and removing the sub-password?

Tired and had a long day, can't be helped. :)

Security question and answer, not password(typo). I may be wrong but the security question and answer for the site is different than that of the sub-password on the character selection screen. Either...

Seriously, you're asking the developers of the game(ESTsoft) how they can pull something off? When and if they bring such a page up I can imagine it will ask for something like your security question...