i think they respond to the tickets once a week. thats pretty much the time i spent waiting on my tickets. i guess they are pretty busy. we just recently got the illusion castle (finnaly) and prolly working on somethin (like cash shop and other in-game bugs) we cant really blame them now. they have been a million times better now compared to what OGP did concidering EST only have managed the game for just a small period of time. just wait and later on they prolly be quicker on tickets response.
and...
HELL NO
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