Wazza?

I'm completely new and made an account back in '07 but never cared 'bout playing! SO, I DL'd the game on Sunday, made a new account since the old one didn't work anymore for some reason, but when I try to log into the game it says it can't connect to the server and that I should wait til later and try again. I wait, try again, click icon, wait, load, enter info, buffer, fail! Weeeeee!

What am I supposed to do? Am I missing something or what? I did the 'file search' thing where it checks for damaged file, found 144, replaced, still no connection. I sent an e-mail to the help desk around 1½ days ago, yet no response. Can anyone help me?