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  1. #1
    Titanium Shade's Avatar
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    download.dll error

    See the attachment. I love not being able to update. I had the error mentioned in the sticky, eng_imgrepository.dll error. I fixed the problem using the "husky" shortcut trick. This week I went to reinstall after maintenance (since that also fixes the problem) and when it went to start the launcher to receive the update, I got the error in the attachment. Disabling my AV (Trend Micro) and restarting my comp did absolutely nothing. I sent a ticket into the Help Desk and it's been 48 hours and still no response, so I decided that posting on the forums might yield quicker results (can't help being impatient).
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  2. #2
    Quote Originally Posted by Shade View Post
    See the attachment. I love not being able to update. I had the error mentioned in the sticky, eng_imgrepository.dll error. I fixed the problem using the "husky" shortcut trick. This week I went to reinstall after maintenance (since that also fixes the problem) and when it went to start the launcher to receive the update, I got the error in the attachment. Disabling my AV (Trend Micro) and restarting my comp did absolutely nothing. I sent a ticket into the Help Desk and it's been 48 hours and still no response, so I decided that posting on the forums might yield quicker results (can't help being impatient).
    for starters goto properties in your service tab, (ctrl alt delete, then services tab) and click properties on your anti virus service, click disable manual start, so it wont automatically start, or turn on. then restart, start the launcher, husky just bypasses the update, it wont let you in if your not matchin the servers version requirements.

    thats just in respect to your anti virus, as simply turning it off in control panel of the program does nothing. its still attached to windows kernel and other processes running. once you disable the service you should beable to tell if it was related to your AV at all by seeing if the problem still occurs. since you reinstalled, deleting a update file wont help, what operating system are you on, and is it 32 or 64bit?
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  3. #3
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    32 Bit. I don't understand how that's related though I hate not knowing how to fix this on my own :S


  4. #4
    Quote Originally Posted by Shade View Post
    32 Bit. I don't understand how that's related though I hate not knowing how to fix this on my own :S
    well its just to cover disabling of the AV if you could rule that out as the problem for that file, seeing as how you already re-installed? i was going to say go into the folder in your cabal directory called launcher, and delete the download.dll file, then relaunch it should replace that file automatically.. but again reinstalling kinda defeats that purpose..you think it woulda been fine without needing to delete it..

    did this just happen all the sudden?? what did u do to fix the other error you were getting...because anti virus could be whats causing that .dll files' instability

    disabling the anti virus service in services tab then trying the file would be something i personally would have tried..

    also removing husky from shortcut cmd line...
    Last edited by sn0wXz; 03-23-2011 at 06:46 PM.
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  5. #5
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    I have an error that forces me to bypass the launcher and get right into the game. The launcher is what I need though. Usually when I reinstall I'm able to open the launcher to update, then after that it no longer works, however, after this week's m/a, doing that no longer works and I can't even get the launcher opened after reinstallation. This actually confuses me because I don't see how maintenance would change my ability to open the launcher. And yes, I did try deleting the file and reopening cabal. It just creates a new file then has another error with the brand new one. I don't even know what to try. Right now I'm waiting to finish downloading the client again because I figure maybe some of my files were corrupted. Also I run Vista, if that helps any.


  6. #6
    Quote Originally Posted by Shade View Post
    I have an error that forces me to bypass the launcher and get right into the game. The launcher is what I need though. Usually when I reinstall I'm able to open the launcher to update, then after that it no longer works, however, after this week's m/a, doing that no longer works and I can't even get the launcher opened after reinstallation. This actually confuses me because I don't see how maintenance would change my ability to open the launcher. And yes, I did try deleting the file and reopening cabal. It just creates a new file then has another error with the brand new one. I don't even know what to try. Right now I'm waiting to finish downloading the client again because I figure maybe some of my files were corrupted. Also I run Vista, if that helps any.
    ok, try adding cabalmain.exe and update.exe to your exclusion list in your AV software if your not going to manually disable the service, because just turning it off might be causing this problem.

    youll kno for sure if you download the fresh client and its still happening, i would then focus on your anti virus configuration, and also any short cuts, or residual files in cabal folder deleted. i dont kno how it can bypass launcher manually without anyone typing husky in cmd line thas a first i heard of that lol, nuts

    also with vista: make sure user account control is turned off, that can cause problems with some dll files as well in certain situations where anti viruses are installed.
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  7. #7
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    Quote Originally Posted by sn0wXz View Post
    ok, try adding cabalmain.exe and update.exe to your exclusion list in your AV software if your not going to manually disable the service, because just turning it off might be causing this problem.

    youll kno for sure if you download the fresh client and its still happening, i would then focus on your anti virus configuration, and also any short cuts, or residual files in cabal folder deleted. i dont kno how it can bypass launcher manually without anyone typing husky in cmd line thas a first i heard of that lol, nuts

    also with vista: make sure user account control is turned off, that can cause problems with some dll files as well in certain situations where anti viruses are installed.
    Lol the husky thing is a modification on a cabalmain.exe shortcut that lets you skip launcher. And yeah I'll remember to turn user account control off, it says it's a security risk to leave it on but I don't see the point to it.


  8. #8
    yep
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  9. #9
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    finished downloading and installing. Turned off UAC. When the launcher opened, I got the same error message. Added the game and most of its components to the exception list on my AV and no changes.
    Last edited by Shade; 03-24-2011 at 12:23 PM. Reason: It's actually the same error


  10. #10
    ok, well you know its a setting/program/service interrupting the .dll file now. (since you already re downloaded the client and got a fresh installer)

    the next step i would try is going to your services tab in windows, and finding the anti virus service, take that service right click and goto properties and click disable on the drop down menu, so when u restart, the anti virus service will not attach to windows kernel.

    pic of services tab that are auto started when windows starts:


    in that screenshot i used WindowsUpdate service as a example, you will find the anti virus service for your brand AV

    alternate suggestion: you could use google and find the instructions for your windows to do a Clean boot, meaning the pc will not start any unnesscary services, only core ones windows needs to operate/communicate, so it will take any side programs/services off the start list for that bootup. including anti virus and other possible program collisions. the clean boot only lasts for that one boot, once u reboot again it will start windows normal, so it just lets you identify if its a program/service running other then your core windows services causing the interruption.
    Last edited by sn0wXz; 03-24-2011 at 01:03 PM.
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