Hey guys,
I just came in here to clear up a few things.
First off, as surprising as this may sound,
GM's are not here to corrupt the game or unfairly assist other players. We're here to help make the game
fair and enjoyable for “everyone,” not just a selective few. I personally speak with the other GM's every day and trust me when I say this; “you” guys are our main priority. We wouldn't have this game around without you guys and we don't want to do anything to drive you away.
With that said, I know that there have been screenshots and different stories going around. All I can say is this:
We “DO NOT” favor anyone. I ask that use your best judgment before you believe what's being said about us.
Second, when we ban a forum account,
we always have a specific reason. If we find users bypassing their bans by creating new accounts, spamming, saying inappropriate things, or bashing on other people on a consistent basis, then we have to take action. Whether we give a warning or a ban depends on the severity of the thread/post. I'm sure as players, it's not very enjoyable to see some of the things being said here just floating around. Please just understand that we're not waving our ban hammer with our eyes closed just for fun or to cover anything up.
Last but not least, this goes with game accounts as well.
We don't ban users for no reason. We also don't tolerate the use of third party programs. If your account has been banned for any reason at all and you want to find out why, please let us know via the HelpDesk. Please understand that we answer the tickets in the order we receive them and are based on the difficulty of the issue (some require more time to investigate than others). We really appreciate your consideration and patience; we will do our best to answer them as soon as possible.
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