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Thread: Support section needed!

  1. #1
    Junior Member NWA's Avatar
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    Smile Support section needed!

    please make a category for technical game support.

  2. #2
    Red-Osmium
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    um, dats help desk ticket o.o

  3. #3
    Junior Member NWA's Avatar
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    No, a place where also more experienced people may help out others around the forum

  4. #4
    Junior Member NWA's Avatar
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    Thank you good sir, i can help a lot around that area, so it should take a lot of stress off the support ticket system and things.

  5. #5
    Titanium ForumStarla's Avatar
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    I asked for a tech support section on OGP forums and we got it... but then OGP didn't answer any of the posts...

  6. #6
    Junior Member NWA's Avatar
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    OGP runs 5 different things at the same time, it gets very busy and unreliable.

  7. #7
    Banned
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    Where are the [GA]s at?

  8. #8
    Junior Member NWA's Avatar
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    Quote Originally Posted by [GM] Jamie View Post
    I have to say that it's not easy to answer all the post your write. But We will do our best to find out and get you the solution you need.
    You might find out what you want by other users reply, sometimes (actually surprisingly) you guyz are better than us
    Exactly, that's why its much better to have a separate section to ask the community for support rather than jumping to ticketing right away. also forum reply's are much faster.

  9. #9
    Titanium ForumStarla's Avatar
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    Yeah and if support takes the time to answer questions that the community can't, when the next person with the same problem starts looking for the answer on the forum they can find it or when they post, we can link them to the answer support gave. And that means less tickets for the support team. win/win

  10. #10
    Junior Member NWA's Avatar
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    Well, we'll see how it all turns out soon enough

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