Are they really that helpful? It usually follows a formula where the user initially asks why he/she was banned. They are followed up with a response which for the purpose of this post we'll say is third party program usage. The user will then most likely request more information regarding the ban like wtf are u talking about? when did this happen? what can i do to prove i didnt do it? All of the users questions are answered with one simple reply, something along the lines of, "we checked again and u hack." Any further tickets are completely ignored and the user is simply told "we're not discussing this anymore." The only thing missing in the responses is a troll face.
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