I am fully aware of what "GMs" do. It seems you're the one having issues understanding what they do. Not all do the same thing. Ive been around the MMO scene long enough to know when a game is being cared for.
And for the record I'm not blaming the entire staff but there are a few that aren't willing to go past the typical copy and paste response which is quite irritating. People are people and no one needs to be treated like dirt. I understand that they have to deal with stupid people like yourself every day but not everyone is as immature
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Paying or not people are investing their time into the game. And the support team or "GM's" as you like to put it lol are being payed to do exactly that support or assist people. Not just treat them like apes. Just because It's the internet doesn't mean you should respect people any more or any less.
If you're going to apply for a job whether it's serving people at a restaurant or being a CEO of a company it's your duty to give it your all because you're the person who applied for that job and YOU are being payed to do that job. If the job you're doing doesn't satisfy you or the pay doesn't satisfy you then what the hell are you doing there in the 1st place? Someone with more respect for the job can be doing it.
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