Launcher Issue again

[jamnotjelly]

Is it fixed yet o.o

[cesar]

Hola yo tengo el mismo problema falla la comunicación con el servidor
de ves en cuando entra.
configure el firewall , anti virus y no pasa nada
espero que se pueda solucionar este problema a la brevedad gracias...

[4Mashiah]

I sent in a ticket earlier and GM said this:

Answered by Completed On : 12/11/2013 12:36:59

Greetings,

We apologize for the inconvenience this issue has caused. At this time we are sending the issue to headquarters for further investigation. Please provide the following information so we can resolve the issue as soon as possible:

1. Internet Provider
2. Location: Country/State/Providence

Please be patient as we do our best to resolve the issue as soon as possible. Once again we apologize for the inconvenience. Please feel free to contact us again if you have any further questions.

Sincerely,
Game Master Lluvia

So they are working on the issue.

[4Mashiah]

Perhaps if you send in tickets with that information, it might be fixed a little faster?

[Jessifer]

We already know. If you read the threads that were closed by GM Snow when she replied, it would've been obvious.

[awakening]

I sent in a ticket earlier and GM said this:

Answered by Completed On : 12/11/2013 12:36:59

Greetings,

We apologize for the inconvenience this issue has caused. At this time we are sending the issue to headquarters for further investigation. Please provide the following information so we can resolve the issue as soon as possible:

1. Internet Provider
2. Location: Country/State/Providence

Please be patient as we do our best to resolve the issue as soon as possible. Once again we apologize for the inconvenience. Please feel free to contact us again if you have any further questions.

Sincerely,
Game Master Lluvia

So they are working on the issue.

This is actually useful to the community since it states what to provide when sending in a ticket if you're having this issue and restarting your launcher 2 thousand times did not work. I didn't see anywhere in gm snow post where she indicates what to put on ticket. Thanks for the information

[4Mashiah]

We already know. If you read the threads that were closed by GM Snow when she replied, it would've been obvious.

If you are referring to this:

Greetings,

We are truly sorry that this issue has occurred. We strongly suggest the following solution:

1. Check your Anti-Virus Software and Firewall, making sure that CABAL Online is permitted.
2. If you're trying to play in a public place such as a dorm, library, school, work or internet cafe, please contact the administrator.
3. Uninstall client completely.
4. Clear Registry Keys of anything related to Cabal using a registry cleaner.
5. Install the client from http://cabal.estgames.com/en/download
6. Right-Click the installation file and run as administrator.

If you continue to encounter the same issue, please send in a ticket.

Regards,
Game Master Snow

That was useless.

And if it does seem to work, it does not bring up the Titan server. It's in another language!

[Jessifer]

The fact that a GM read and posted in the threa, indicates that they already know there's an issue. You don't need to make 50 million threads about the same problem.

[nickz]

cant even log in on "https://www.estgames.com//en/Account/Login?returnUrl=http://cabal.estgames.com" to send ticket what's going on? I got the same problem....

[Valdoroth]

I restarted it and it said fail. I exited and restarted again and it gave the registry repository fail message and clicked OK to restart. It re-downloaded some launcher information and started up in Spanish. Clicked options and changed to English. Play option was clickable. Game loaded up normally finally.

Check if it does this for you.