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Thread: GM

  1. 03-20-2014, 03:09 PM #1
    jamnotjelly
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    GM

    I have sent a few tickets over the past 2 weeks and none of them have been answered. Can some one look at ticket 132666 please....

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  2. 03-21-2014, 04:05 AM #2
    alhifnawy3
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    i sent a ticket 22 days ago and still no reply
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  3. 03-21-2014, 06:01 AM #3
    jamnotjelly
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    5star service

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  4. 03-21-2014, 11:36 AM #4
    Valdoroth
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    well they also gotta deal with EUs tickets I think. And LA and NA and the million and a half globals (not an accurate number) that play NA so they need translators. And we've seen how fast that goes.

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  5. 03-21-2014, 03:49 PM #5
    jamnotjelly
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    Well considering they were around ticket 130500 on my first ticket and this being my 5th ticke is 132666 i feel it shouldn't take this long to answer one considering they can just copy and paste memos om the tickets that ask the same thing -_-

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  6. 03-21-2014, 04:06 PM #6
    Enso
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    Quote Originally Posted by jamnotjelly View Post
    Well considering they were around ticket 130500 on my first ticket and this being my 5th ticke is 132666 i feel it shouldn't take this long to answer one considering they can just copy and paste memos om the tickets that ask the same thing -_-
    Think you're underestimating how much work customer service is. xD Also seems they don't have a dedicated customer service person so it's on top of their other responsibilities. I could understand not enjoying going through people's, often angry or stupid, questions for the few that are legitimate and/or reasonable.
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  7. 03-22-2014, 11:03 PM #7
    ieatfacebook
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    welcome to the world of Red Skull cabal
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  8. 03-23-2014, 12:59 AM #8
    Sk8erboi
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    Quote Originally Posted by ieatfacebook View Post
    welcome to the world of Red Skull cabal
    what the hell that supposed to mean?
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  9. 03-23-2014, 06:33 AM #9
    Addiction
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    Quote Originally Posted by Enso View Post
    Think you're underestimating how much work customer service is. xD Also seems they don't have a dedicated customer service person so it's on top of their other responsibilities. I could understand not enjoying going through people's, often angry or stupid, questions for the few that are legitimate and/or reasonable.
    I wouldn't mind answering all their fan mail *cough* i mean tickets free of charge!
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  10. 03-24-2014, 04:30 PM #10
    jamnotjelly
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    Ellipsese ellipses and another ellipses

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