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Thread: Ticket Times

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  1. #1
    Banned
    Join Date
    Apr 2010
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    52

    Ticket Times

    I have tickets that have been in for 6 weeks now still in ready mode, and a someone in guild that has a ticket in for 2 months about being hacked. Yet no response what so ever, just how long does it take to respond to a ticket now, I say 6 months and whats the point of logging tickets now a days when the gm's just ignore them? Betting when i do get a response it will be " your ticket is so old, it serves no purpose anymore and we are just deleting it, thank you for playing cabal and we dont give a damn about you, now go spend more money, thanks again."

    Anyone else feeling this way? lets let the gm's know this is not acceptable. thanks and have a great day.

    OH i bet they shut this done in seconds cause they are on top of the forums. hahahahahahaha
    Last edited by Billy; 06-11-2014 at 06:24 PM.

  2. #2
    Hi you must be new here
    CptnHowdy
    guild leader


    I'm sorry I'm so blunt if you dont like it grow up beating around the bush is for kids

  3. #3
    Shadow Titanium
    Join Date
    Mar 2012
    Posts
    314
    hacking issues they ask u to provide as much crap as possible and probably didnt have enough info to go on however u prolly gave out info im sure at some point

  4. #4
    Banned
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    Apr 2010
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    Its not a question of giving out the info, its about answering the freakin tickets. im at 2 months on 1 of my tickets, and 6 weeks on the other, at least answer them. and as far as the guildy that was hacked, 3 months have now passed and no response. i understand they really dont care, but at least tell us to f off then close the ticket.

  5. #5
    Osmium jamnotjelly's Avatar
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    We are sorry for any inconvenience is GM politly sayin.fk off lol.

    FB lvl 180 da best
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  6. #6

  7. #7
    Trainee Arrai's Avatar
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    Quote Originally Posted by Tonberry View Post
    can you copy and paste exactly what you put on the trouble ticket?


    Hi dear support team:<br />I bought lately 8 bronze volcher's in order to get suit that I liked a lot, but after I bought it, I found out that I cannot equip that suit, its says "sealed item cannot be equip".<br />Can you please help me sort out that issue.<br />Regards: Lukasz.

    Thats my ticket, only 2 weeks w/o answer...

  8. #8
    Osmium jamnotjelly's Avatar
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    Dude you have to buy an unsealing stone -_-

    FB lvl 180 da best
    Tank status
    HAR HAR HAR C_C

  9. #9
    Trainee Arrai's Avatar
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    Quote Originally Posted by jamnotjelly View Post
    Dude you have to buy an unsealing stone -_-

    I know that: but cabal has probably plenty armors sealed w/o a way to get unsealing stone? thats why I wrote the ticket, they are not available on craft, AH, nor cabal shop right? I appreciate your answer and if thats true GM's in response only should point this out like u did but guess what.. lol yes they didn't so I'm still waiting.
    Last edited by Arrai; 07-10-2014 at 12:52 PM.

  10. #10
    SIGMetal Enso's Avatar
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    ?
    Last edited by Enso; 07-10-2014 at 08:09 PM.

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