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Thread: Cant transfer account

  1. #1
    Junior Member
    Join Date
    Apr 2010
    Posts
    1

    Cant transfer account

    It keeps saying my account doesnt exsist. help?

  2. #2
    Titanium Raven's Avatar
    Join Date
    Apr 2010
    Location
    the big 'T' house
    Posts
    132
    Try to submit a help desk request. The thread below has more info about known issues.

    http://forum.cabal.com/showthread.ph...s-Crash-Issues

  3. #3
    Shadow Titanium Leonhart's Avatar
    Join Date
    Apr 2010
    Location
    Where I need to be
    Posts
    387
    I think my friend had this issue (I ran into it when transferring my gunbound characters...)

    You using the correct casing for the username? (Upper/Lower)
    <Templar>
    Hakuteiken - FB: 17X || Heartilly - Wiz:18X

  4. #4
    Hi fexdor,
    To investigate on your case, we need more detailed information.
    Please send us a ticket via help-desk with your OGP ID, character name and any informations that you might want to add.
    Thanks =D

    I love this sig.

  5. #5
    Junior Member
    Join Date
    Apr 2010
    Posts
    29
    In regards to this type of problem, I recommend opening a ticket with the help-desk. Quite a few people I know got responses and even their accounts restored. It appears the only problem is there are a lot of similar cases, which would explain the delay. Regardless, Est Soft is on the ball and fixing this issue case by case.

    Kudos Est Soft and welcome to America!
    170 Blader - Dual Trance
    12x Force Blader - Dual Trance

    Mercury
    -------------------------------------------------

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