Still no start

[PlayToy]

OK its starting to get annoying now,I sent in a ticket and it took a few days for a response.I had a previous thread about the same problem and had a response from a GM and it was closed.This the response from the first ticket i sent in(which is like making a phone call and getting an automated recording)

Hello, this is CABAL Support Team.
If nothing happens after clicking the Start button at launcher, try the following steps:

1. Click the "Check Files" button on the launcher. It will take some time to check all CABAL client files.

2. Turn off your Anti-Virus software add CABAL to your Anti-Virus Exception list.

3. Add CABAL, Game Guard to your Firewall Exception list.
*If you suddenly cannot enter the game after an update, please delete the old exe file from the exception list and then re-add the new one. Firewalls and Anti-Viruses know when an exe file changes and will always attempt to block the new version.

4. Turn off any program that could crash with nProtect Game Guard

5. Adjust your graphics settings (e.g. anti-sampling on/off; full screen on/off)

6. Please up-to-date all your drivers to the latest version.

7. Reinstall the client after a proper uninstall and delete manually the remaining folder of CABAL Online.
(Default path: C:\Program Files\Cabal Online (US)

If this guide does not give you a solution, do not hesitate to contact us again.
Thank you.

Sincerely,
CABAL Support Team
The answer to this response i sent this....

I did as you described and still cant start the game.

1)All drivers are updated - game dont start
2)Did the check files button - game dont start
3)antivirus is off- game dont start
4)Adjusted graphics settings - game dont start
5)Have latest direct X - game dont start
6)Totally deleted game,files and redownloaded it twice - game dont start
7)Ran latest patch - game dont start
8)Do not know what programs crash nProtect - dont know

Any other suggestions?

Here is another copy of my dxDiag......
------------------
System Information
------------------
Time of this report: 6/19/2010, 02:53:39
Machine name: BRIAN-PC
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_gdr.100226-1909)
Language: English (Regional Setting: English)
System Manufacturer: Gateway
System Model: DX4200-09
BIOS: Default System BIOS
Processor: AMD Phenom(tm) 9100e Quad-Core Processor (4 CPUs), ~1.8GHz
Memory: 4096MB RAM
Available OS Memory: 3840MB RAM
Page File: 1609MB used, 7985MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: ATI Radeon HD 3200 Graphics
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter (0x9610)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_9610&SUBSYS_01551025&REV_00
Display Memory: 1916 MB
Dedicated Memory: 252 MB
Shared Memory: 1663 MB
Current Mode: 1440 x 900 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: HD1900
Monitor Id: GWY078B
Native Mode: 1440 x 900(p) (60.070Hz)
Output Type: HD15
Driver Name: aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,atiumd 64.dll,atidxx64.dll,atiumdag,atidxx32,atiumdva,ati umd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.0029 (English)
Driver Version: 8.741.0.0
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 5/27/2010 13:02:04, 592384 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71EE2-D550-11CF-8873-5F21BEC2C535}
Vendor ID: 0x1002
Device ID: 0x9610
SubSys ID: 0x01551025
Revision ID: 0x0000
Driver Strong Name: oem18.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_RS780:8.741 .0.0ci\ven_1002&dev_9610
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB

[Flarius]

since your running windows 7, did you try running as admin and compatibility for windows xp sp3? when you install the game and download the patches do you have your anti-virus off also?

[Trouvo]

....its a GateWay.....lol

[Wiccaan]

Turn off DEP and UAC as well.

Disabling DEP:
1. Right click 'Computer' on the desktop and choose 'Properties'.
2. Click 'Advanced system settings' on the left of the new window.
3. Click 'Advanced' tab if it's not already selected.
4. Click 'Settings' under 'Performance' and choose the last tab that says 'Data Execution Prevention'.
5. Tick the top radio button that says 'Turn on DEP for essential Windows programs and services only'.
6. Click Ok, Apply, Ok etc. to close the menus and save the settings. (You will have to restart your computer afterward for it to work.)

Turn off UAC:
1. Click on the Start button and choose 'Control Panel'.
2. Choose 'User Accounts' inside Control Panel.
3. Choose 'Change User Account Control settings' from the new window.
4. Change the scroll bar to the bottom setting which should be 'Never Notify'.
5. Click Ok, Apply, etc. to save the settings.


I'm not trying to explain this as if you know nothing, just stating how to do it in case you don't know already. Hope it helps.

[PlayToy]

yep....sure did - no go!

[PlayToy]

something wrong with my system!???

[PlayToy]

<------- reaches out and shakes hand vigorously and says thank you very much,some one with some useful info that actually WORKS!!!Than give them a cookie,lol.Please close this for me,finally solved the problem.