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Thread: Cannot access account or helpdesk

  1. #1
    Junior Member
    Join Date
    Apr 2010
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    Cool Cannot access account or helpdesk

    i created my account and transferred my OGP account over to ESTsoft. Then i tried to logon to the game and received. "please agree to transfer your OGP information to ESTsoft's account first".
    So, i went back to the OGP account transfer and attempted it again and received "current ID was alreay transferred.
    So, I tried to access the help desk and recieved this error. "you should transfer or activate your account to access this page".
    So, I went to my email and clicked on the validation link and received. "ID is already validated"
    So, I went back to the game and tried to logon again and received the same error as before "please agree to transfer your OGP information to ESTsoft's account first".
    Can a GM or help desk assistant email me since i can't use the help desk feature.
    I'm stuck in a loop and can't get out!

  2. #2
    Red-Osmium
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    ur account has already been validated and transferred, jus try to remember the right information

  3. #3
    Fail!!!! Lmao!

  4. #4
    Shadow Titanium rythemz's Avatar
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    I don't know if you have seen this but give it a try.
    http://forum.cabal.com/showthread.ph...nsfer-accounts


    -- Indomie enak --

  5. #5
    Red-Osmium
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    Quote Originally Posted by rythemz View Post
    I don't know if you have seen this but give it a try.
    http://forum.cabal.com/showthread.ph...nsfer-accounts
    this link is to ppl hoo doesnt no how to search or read lol

  6. #6
    Same here...... why do people think we are to stupid to remember our info? it's not that we forgot our password or id it's that something is messed up

  7. #7
    Junior Member
    Join Date
    Apr 2010
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    read everything, my info is right. i can log onto OGP and this cabal.com with no problems. i decided to try to move the account again and received the error it's already moved so i clicked "give up". after that it allowed me to log on to the game. but guess what? there are no characters
    and if i try to move the account again it gives the ID has already been transferred crap
    at least i can get to the help desk now... sent trouble ticket. now i will wait and maybe pray some
    Last edited by ID10t error; 04-11-2010 at 03:07 PM.

  8. #8
    Same problem as me. Now when i try to transfer my account. It says " Current ID was already transferred." Waiting for G.M to help.. None of them reply )

  9. #9
    Titanium Raven's Avatar
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    Try logging in on the downloads page, then try the help desk. If that doesn't work, send an email to [email protected] with the details of your problem.

    Temp siggy from AHV! while I make my own.

  10. #10
    Red-Osmium
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    Quote Originally Posted by Raven View Post
    Try logging in on the downloads page, then try the help desk. If that doesn't work, send an email to [email protected] with the details of your problem.
    This is all you have to do, now stop with these repeated threads

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