Failed to Transfer Character....Lost eCoins in the process...

[Matrimoney]

Really hope EST can fix this problem or else it will become a legal issue.

call the amper lamps, we got a lethalheart junior here threatening to take EST to court if they don't do summin' bout' summin'!!!!

[CNJRP]

Really hope EST can fix this problem or else it will become a legal issue.

Legal issue? Try reading the terms of service agreement you had to accept before signing up or transferring an account (http://www.cabal.com/Registration/UserAgreement).

[iSeeYou123]

Legal issue? Try reading the terms of service agreement you had to accept before signing up or transferring an account (http://www.cabal.com/Registration/UserAgreement).

guess he skip[ed that part lol

[GoldFalcon22]

Legal issue? Try reading the terms of service agreement you had to accept before signing up or transferring an account (http://www.cabal.com/Registration/UserAgreement).

considering that he payed for an account transfer yet he's not receiving what he payed for? it took his ecoins, but received no account transfer in the process. all it did was rip him off and ran away with his money, so it would be a legal issue in its own way. it's a glitch on EST's behalf that they are held accountable for, if they don't fix it, and refuse to refund u then u got urself a problem.

[CNJRP]

considering that he payed for an account transfer yet he's not receiving what he payed for? it took his ecoins, but received no account transfer in the process. all it did was rip him off and ran away with his money, so it would be a legal issue in its own way. it's a glitch on EST's behalf that they are held accountable for, if they don't fix it, and refuse to refund u then u got urself a problem.

Copied directly off the agreement:

YOU UNDERSTAND AND AGREE THAT ONCE YOU AUTHORIZE US OR OTHER DESIGNATED PAYMENT SERVICE TO CHARGE YOUR CREDIT CARD FOR A CERTAIN AMOUNT, SUCH AMOUNT SHALL UNDER NO CIRCUMSTANCES BE REFUNDABLE, INCLUDING, WITHOUT LIMITATION, UPON TERMINATION OF YOUR ACCOUNT FOR ANY REASON, TERMINATION OF THIS AGREEMENT, TERMINATION OF THE CASH SHOP AND/OR THE DISCONTINUATION OF THE SERVICE.


REGARDLESS OF THE CONSIDERATION OFFERED OR PAID IN EXCHANGE FOR CASH ITEMS, YOU DO NOT HAVE ANY OWNERSHIP RIGHTS IN THE CASH ITEMS.

He had purchased what ESTsoft calls "eCoins" using real money, and he had received the said "eCoins". He does not technically own these virtual "eCoins", but rather ESTsoft does and reserves the right to do whatever they choose.

So once again, there is no "legal" issue here.

[GoldFalcon22]

Copied directly off the agreement:

YOU UNDERSTAND AND AGREE THAT ONCE YOU AUTHORIZE US OR OTHER DESIGNATED PAYMENT SERVICE TO CHARGE YOUR CREDIT CARD FOR A CERTAIN AMOUNT, SUCH AMOUNT SHALL UNDER NO CIRCUMSTANCES BE REFUNDABLE, INCLUDING, WITHOUT LIMITATION, UPON TERMINATION OF YOUR ACCOUNT FOR ANY REASON, TERMINATION OF THIS AGREEMENT, TERMINATION OF THE CASH SHOP AND/OR THE DISCONTINUATION OF THE SERVICE.


REGARDLESS OF THE CONSIDERATION OFFERED OR PAID IN EXCHANGE FOR CASH ITEMS, YOU DO NOT HAVE ANY OWNERSHIP RIGHTS IN THE CASH ITEMS.

He had purchased what ESTsoft calls "eCoins" using real money, and he had received the said "eCoins". He does not technically own these virtual "eCoins", but rather ESTsoft does and reserves the right to do whatever they choose.

So once again, there is no "legal" issue here.

lol it's still not right for EST to just walk away without doing something about what happened to him. the glitch took his ecoins but did not give him what he purchased. thats just wrong morally for them to do that

[TheKingofTrolls]

lol it's still not right for EST to just walk away without doing something about what happened to him. the glitch took his ecoins but did not give him what he purchased. thats just wrong morally for them to do that

Just submit a ticket, which I'm 100% certain you did, and wait it out. They will respond....eventually.

[GoldFalcon22]

Just submit a ticket, which I'm 100% certain you did, and wait it out. They will respond....eventually.

? this didn't happen to me

[1337]

eventually is 2months hopefully...

[CNJRP]

lol it's still not right for EST to just walk away without doing something about what happened to him. the glitch took his ecoins but did not give him what he purchased. thats just wrong morally for them to do that

I never said anything about it being morally right, simple fact is he has no "legal" case against ESTsoft.