[GM] Help Needed!

[Palomar]

k,you should have 2 paypal payment options after you click refill e-coin

1.Paypal standard
2.Paypal express checkout

I cant get to the refill screen because its blocked.

In the future I will avoid the express option and just use the standard option with my visa. Its just stupid that they are so quick to block my account but so slow to respond. It doesn't make any sense.

[Palomar]

haha, im pretty worried about the state of backlogged tickets.

my account is blocked because of repeated subpassword failures, which im sure could be very easy to fix... but at this rate i wont be able to log in for months!

Havoc...you know you can reset the subpassword yourself right? Have you tried that? Thats what I thought was wrong with my account at first.

Use the OTP option in your account management.

[Rastan]

It doesn't make any sense.

It makes perfect sense,if there are discrepancies with your paypal account or you if have insufficant funds in your bank then they have to investigate every aspect to make sure you aren't attempting fraud

[Palomar]

It makes perfect sense,if there are discrepancies with your paypal account or you if have insufficant funds in your bank then they have to investigate every aspect to make sure you aren't attempting fraud

LOL

Not that part I took care of that right away.

The fact that EST doesnt check thier emails from paypal.

[Havoc]

Havoc...you know you can reset the subpassword yourself right? Have you tried that? Thats what I thought was wrong with my account at first.

Use the OTP option in your account management.

mm, i know. someone tried to get in my account, repeatedly failed to input the right subpassword, and resulted in my accounting being blocked out and now i have to get the staff to unblock it =b

[Palomar]

mm, i know. someone tried to get in my account, repeatedly failed to input the right subpassword, and resulted in my accounting being blocked out and now i have to get the staff to unblock it =b

Ah ok. Bummer.

[ihazpie]

answer ticket 10117 while you're at it [GM]'s.

[Twee]

answer ticket 10907 or 11263 while you're at it also [GM]'s. ^^

[[GM] Drake]

We will answer tickets as quickly as possible.

We know how frustrating it is to have to wait for a reply, and it is why we have hired new staff to reduce waiting times, but it really will not speed up the process by posting ticket IDs here on the forum. We therefore ask that you are patient and wait for us to reply to your ticket.