Hello, I just purchased the Server Transfer Item, but it did not transfer my character to the server that i wanted ("Venus"), i checked my Puchased History in the itemshop just to make sure i purchased it, and it was there, it deducted in my eCoin.... Please Help if any Game Admin or GM's would see this Thank You

Acount Username : dobskie

~Character info Before Transfer~

Server Group: Mercury
Character : Cerio
Lvl : 75
Battle Style : Blader
Slot Number : 1


~Character info After Transfer~

Server Group: Venus
Character : Crevan
Lvl : 75
Battle Style : Blader
Slot Number : 2


Please Help