Comcast Rep !
Agnes(Tue Jan 11 2011 01:32:08 GMT-0500 (Eastern Standard Time))>
My apologies that you are having issue with the game itself.
Agnes(Tue Jan 11 2011 01:32:18 GMT-0500 (Eastern Standard Time))>
Rest assured your modem has great connection
Agnes(Tue Jan 11 2011 01:32:29 GMT-0500 (Eastern Standard Time))>
Health Check Passed : The Health Check has completed successfully and no issues were identified.
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