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rinoa
04-15-2010, 04:09 PM
i sent one in a wk ago still no response r they really that far behind?:confused:

Sheep
04-15-2010, 04:11 PM
yes, they are. i FINALLY got mine back 2 days ago (after 8 days of waiting) and they said it would take "a very long time" to "investigate" accounts to unblock them....

Sheepy
04-15-2010, 04:46 PM
It would take a while. I sent mine in 11 days ago and got a reply back today.

Nasgul3
04-16-2010, 02:25 AM
i send my Msg like 1 month ago and i still waiting for answer
EST will help or What?
unlike them Ogp was helps maybe good idia was that cabal could stay at OGP ????

rinoa
04-17-2010, 01:08 PM
I hope they get a lil faster on their responses with the help tickets.

Snow
04-17-2010, 01:13 PM
they're probably slower since they may have less employees than OG, makes me wonder if EST is going to re-sign the contract with OG or find another website, however if they do... any site is good except for Joymax... OMFG WORSE GAME HOSTING SITE EVER.

ZetsubouSensei
04-17-2010, 01:26 PM
i send my Msg like 1 month ago and i still waiting for answer
EST will help or What?
unlike them Ogp was helps maybe good idia was that cabal could stay at OGP ????

relly man? EST only been in charge for 18 days

Elyon
04-17-2010, 01:28 PM
The one I sent got a reply within 12 hours. I guess it depends on what your problem is..

Snow
04-17-2010, 01:31 PM
relly man? EST only been in charge for 18 days

Hahahaa Nasgul3 looks like you got caught lieing? :O No need for sarcasm, EST just needs to get used to things again.

Marth
04-17-2010, 01:57 PM
Hi rinoa :]

RebornSAZUZAKI
04-17-2010, 02:12 PM
i think they respond to the tickets once a week. thats pretty much the time i spent waiting on my tickets. i guess they are pretty busy. we just recently got the illusion castle (finnaly) and prolly working on somethin (like cash shop and other in-game bugs) we cant really blame them now. they have been a million times better now compared to what OGP did concidering EST only have managed the game for just a small period of time. just wait and later on they prolly be quicker on tickets response.


and...



i send my Msg like 1 month ago and i still waiting for answer
EST will help or What?
unlike them Ogp was helps maybe good idia was that cabal could stay at OGP ????



HELL NO

Incredibly Ill
04-17-2010, 02:48 PM
i need them to respond to my ticket so i can play cabal again!!!


/raging atm.

rinoa
04-19-2010, 09:44 AM
hi Marth

Incredibly Ill
04-19-2010, 09:50 AM
hi rinoa

-PureAgony

rinoa
04-19-2010, 12:22 PM
I feel your pain I want to play i wan tto lvl my wiz SOOOOOOOOOOOO bad but its in limbo atm and im waiting for help in finding it.
Hi Pure Agony.

BleedingSoul
04-19-2010, 12:24 PM
i think they respond to the tickets once a week. Thats pretty much the time i spent waiting on my tickets. I guess they are pretty busy. We just recently got the illusion castle (finnaly) and prolly working on somethin (like cash shop and other in-game bugs) we cant really blame them now. They have been a million times better now compared to what ogp did concidering est only have managed the game for just a small period of time. Just wait and later on they prolly be quicker on tickets response.


And...






hell no

qft

Sheep
04-19-2010, 12:32 PM
i need them to respond to my ticket so i can play cabal again!!!

same :(

rinoa
04-20-2010, 02:02 PM
I dont think they even care I am still waiting WTH where are the ppl handling the helpdesk tickets. Probly on permanent vacation.

Incredibly Ill
04-21-2010, 08:19 AM
same :(

i wish they'd respond to my help desk ticket...i got about 300 bucks i'd be willing to drop on some item shop things if they'd help me out with my account...

Incredibly Ill
04-21-2010, 12:22 PM
^

duuuude not cool....NOT cool...

Rage
04-21-2010, 12:51 PM
Rofl

Suterusu
04-21-2010, 12:52 PM
._.

beowolf101
04-21-2010, 03:22 PM
...............