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Thirsty
01-13-2011, 02:42 PM
I just had my level 50+ character deletion ticket closed after about a month and it turns out I didn't have the correct information. I saw this post by GM Balboa before submitting my ticket and it wasn't very helpful:
Balboa;157584']You'll need to submit a ticket at the HelpDesk with the title "Character Deletion", mentioning the details of the character you'd wish to have deleted. 1766
The server and game ID stuff caught me off guard since all that info is included with the ticket, but at least you guys won't make the same mistake.

MagitekGirl
01-13-2011, 03:04 PM
I just had my level 50+ character deletion ticket closed after about a month and it turns out I didn't have the correct information. I saw this post by GM Balboa before submitting my ticket and it wasn't very helpful: 1766
The server and game ID stuff caught me off guard since all that info is included with the ticket, but at least you guys won't make the same mistake.

tough :/

ZzLoneWolfzZ
01-13-2011, 04:05 PM
and when you do provide those new info's, wait another few weeks and you will get a reply of we're sry, but we cannot del your charc bcuz for security reason..... i send in a ticket for changing email, they send me a reply like that, after another wait they say we cannot change your email for security reason lol

Grozy
01-13-2011, 04:10 PM
not really i send in mine takes a day for them to read it
and my char is getting deleted in like 15 days

fullmetalpanic
01-14-2011, 06:49 PM
took about 3 months for mine to get deleted xD

Drognan70
01-15-2011, 03:53 PM
Why can't you guys delete your own toons?

cerverus3
01-16-2011, 12:21 AM
ask reborn to awnser that XD