Deadthomas
04-03-2010, 10:04 AM
How come they haven't added a link to the help desk for those having troubles with logging in ?!?
It would seem that with as many folks as are having problems with it ...they'd open a simple help desk link.
I've done EXACTLY as the GM's haved stated here and I can't log in still neither the site or the game
I did manage to log in one time and transfer my account but since then I've been totally unable to loggin either place. This has been going on for 2 days now and I've sent emails to various places even directly to ESTsoft and I've heard nothing at all It's beginning to make me wonder and I even had a premium account but that doesn't seem to matter either.
I can't even get my password sent to me as even though the site tells me my user ID is active when I try to get the password sent to me it says "NO USER FOUND"
Now considering the site says its active then in the next step it says no user found I'm fairly sure its not my doing and this issue needs to be addressed not passed over!!
Thank you for your time HOPING FOR SOME HELP
Bill "Deadthomas" Thomas
It would seem that with as many folks as are having problems with it ...they'd open a simple help desk link.
I've done EXACTLY as the GM's haved stated here and I can't log in still neither the site or the game
I did manage to log in one time and transfer my account but since then I've been totally unable to loggin either place. This has been going on for 2 days now and I've sent emails to various places even directly to ESTsoft and I've heard nothing at all It's beginning to make me wonder and I even had a premium account but that doesn't seem to matter either.
I can't even get my password sent to me as even though the site tells me my user ID is active when I try to get the password sent to me it says "NO USER FOUND"
Now considering the site says its active then in the next step it says no user found I'm fairly sure its not my doing and this issue needs to be addressed not passed over!!
Thank you for your time HOPING FOR SOME HELP
Bill "Deadthomas" Thomas