View Full Version : Subpass block acc.
USB-11
01-01-2012, 07:23 PM
Hi GM I blocked my first account by mistake. Can you plase unblock it please? Ing: Einherjar.
sn0wXz
01-01-2012, 07:51 PM
Im pretty sure you will need to log into the account on the main website, and send help desk ticket under that account. www.cabal.com/Support/HelpDesk
They have OTP reset on the main site as well, which you can request a new subpass https://secure.cabal.com/Account/ModifyInfo but I don't think it works with blocked accounts, although it probably wouldn't hurt to try since you are confirming you own the email by requesting OTP and then checking email and entering the key they sent to the registered email.
fyi Blocked accounts can only send 1 help desk ticket at a time I believe.
USB-11
01-02-2012, 09:45 AM
Im pretty sure you will need to log into the account on the main website, and send help desk ticket under that account. www.cabal.com/Support/HelpDesk
They have OTP reset on the main site as well, which you can request a new subpass https://secure.cabal.com/Account/ModifyInfo but I don't think it works with blocked accounts, although it probably wouldn't hurt to try since you are confirming you own the email by requesting OTP and then checking email and entering the key they sent to the registered email.
fyi Blocked accounts can only send 1 help desk ticket at a time I believe.
Wow thanks a lot snow :D, now we must wait to have a feedback.