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ZoneC
03-23-2012, 12:01 AM
Ok this may be only me.. but when I enter my password to delete the character (not lvl 50+) it says I got it wrong. I got no sub password and I use my account password. What password do I use?!

Teppi
03-23-2012, 03:17 AM
Yea. I and some friends got the same issue.

ZoneC
03-23-2012, 01:45 PM
Have you found a way to fix it ?

Teppi
03-23-2012, 02:00 PM
Nah, we should wait for GM to fix it. But if you need to delete be4 the fix then just send ticket and provide following info:

Registered E-mail Address:
Game ID:
Server Name:
Character Name:
Character Level:
Character Class:
Agree with our Character Deletion Terms:

[GM] Lorkan
03-23-2012, 02:01 PM
We've reported the issue and we are attempting to resolve it as soon as possible.

At this time, please submit a HelpDesk ticket if you wish to have the character deleted. Please provide the following information to enable us to delete the character:

Registered E-mail Address:
Game ID:
Server Name:
Character Name:
Character Level:
Character Class:
Agree with our Character Deletion Terms:

modem
03-23-2012, 02:10 PM
Lorkan;325573']We've reported the issue and we are attempting to resolve it as soon as possible.

At this time, please submit a HelpDesk ticket if you wish to have the character deleted. Please provide the following information to enable us to delete the character:

Registered E-mail Address:
Game ID:
Server Name:
Character Name:
Character Level:
Character Class:
Agree with our Character Deletion Terms:

can i delete a banned character?

Skyfeather62
03-23-2012, 02:54 PM
Yea,I have a lvl 18 wizard I want to delete and I can't.I changed my pw because of the force pw change and I can get into game & website,but I can't use it to delete my character.Hope they get it fixed soon.:-(

ladyylinh
03-23-2012, 04:26 PM
Lorkan;325573']We've reported the issue and we are attempting to resolve it as soon as possible.

At this time, please submit a HelpDesk ticket if you wish to have the character deleted. Please provide the following information to enable us to delete the character:

Registered E-mail Address:
Game ID:
Server Name:
Character Name:
Character Level:
Character Class:
Agree with our Character Deletion Terms:
GM open my ticket please 54206,thanks :)

[GM] Kato
03-28-2012, 10:37 AM
Hi guys,

The issue should be fixed now. Just tried it and it looks like we're good :)

Thanks for your patience!

Pixelmancer
04-23-2013, 11:31 PM
Lorkan;325573']We've reported the issue and we are attempting to resolve it as soon as possible.

At this time, please submit a HelpDesk ticket if you wish to have the character deleted. Please provide the following information to enable us to delete the character:

Registered E-mail Address:
Game ID:
Server Name:
Character Name:
Character Level:
Character Class:
Agree with our Character Deletion Terms:
Sorry for necroing this thread, but I'm having the same problem and the GM who answered my ticket didn't read it. Can you make sure someone looks into it please? Ticket numbers 79798 and 79878