Tramier
05-13-2012, 07:29 AM
launcher opens, does update, hit start button, the gameguard does its update, then nothing happens... got this response to a helpdesk ticket....
If nothing happens after clicking the Start button at launcher, try the following steps:
1. Click the "Check Files" button on the launcher. It will take some time to check all CABAL client files.
2. Turn off your Anti-Virus software add CABAL to your Anti-Virus Exception list.
3. Add CABAL, Game Guard to your Firewall Exception list.
*If you suddenly cannot enter the game after an update, please delete the old exe file from the exception list and then re-add the new one. Firewalls and Anti-Viruses know when an exe file changes and will always attempt to block the new version.
4. Turn off any program that could crash with nProtect Game Guard as well as close out of any processes that could conflict with CABAL.
5. Adjust your graphics settings (e.g. anti-sampling on/off; full screen on/off)
6. Please up-to-date all your drivers to the latest version.
7. Reinstall the client after a proper uninstall and delete manually the remaining folder of CABAL Online.
(Default path: C:\Program Files\Cabal Online (US) )
If this guide does not give you a solution, please contact us again.
Thank you.
Regards,
Game Master Surreal
this however did not help at all, anyone else have idea's what might work?
If nothing happens after clicking the Start button at launcher, try the following steps:
1. Click the "Check Files" button on the launcher. It will take some time to check all CABAL client files.
2. Turn off your Anti-Virus software add CABAL to your Anti-Virus Exception list.
3. Add CABAL, Game Guard to your Firewall Exception list.
*If you suddenly cannot enter the game after an update, please delete the old exe file from the exception list and then re-add the new one. Firewalls and Anti-Viruses know when an exe file changes and will always attempt to block the new version.
4. Turn off any program that could crash with nProtect Game Guard as well as close out of any processes that could conflict with CABAL.
5. Adjust your graphics settings (e.g. anti-sampling on/off; full screen on/off)
6. Please up-to-date all your drivers to the latest version.
7. Reinstall the client after a proper uninstall and delete manually the remaining folder of CABAL Online.
(Default path: C:\Program Files\Cabal Online (US) )
If this guide does not give you a solution, please contact us again.
Thank you.
Regards,
Game Master Surreal
this however did not help at all, anyone else have idea's what might work?