View Full Version : ESTSoft has stopped responding to my tickets.
Well, my idiot little cousin got my account blocked by inputting too many incorrect sub-passwords, and so Cabal rejected the incorrect information and put a block on my account. Now, I sent in tickets to the help desk, I'd say about 6-7 (sorry for being persistent), and I haven't gotten a response in weeks. The thing is, I tried the OTP thing for the sub-password reset, and it worked; they did reset my sub-passwords, but my account still remains blocked. Please, GM's, if you can take this thread into consideration, it'd be helpful to unblocking my account - I can provide all necessary information to prove that this account truly is mine.
xoxLadyDeathxox
05-19-2010, 02:39 AM
goto main site and account link put in your amail and pw and there should be a way to reset.or there use to be anyways
The problem is the account is still blocked. That's the reason for the help desks isn't it? EST kinda stopped being helpful for me after the first help desk.
GuardianPat
05-19-2010, 08:49 AM
How did you know your cousin put too many incorrect sub-passwords? He told you?
If yes, go here and check if you account is on the list: http://forum.cabal.com/showthread.php?3252-NOTICE-Block-User-List-For-3rd-Party-Program-Usage-on-5-11-–-5-15
If your account is on the list, then your cousin is a liar. If not on the list, then... then good luck with the help desk o.o
No, I know he put in the incorrect sub-pw too many times, because I was there with him. After all, he's 9, but he knows how to play Cabal. All I told him to do was to log into my account for me while I went to the restroom; I was in a rush because I didn't want to miss Mission War..
+ My account isn't on there, I have never used a third-party program, nor have i purchased alz. I put that on my account.
So what I'm basically saying is that my account should be unblocked, but it isn't, since I did the OTP and it reset my sub-password. If there are any misunderstandings, feel free to ask, and I'll clarify..
DoughBoy
05-19-2010, 02:45 PM
he's 9, but he knows how to play Cabal.
You cut him down in the prime of his youth. How dare you.
He plays COD and House of the Dead, too.
Gross. No. I do other stuff. But I still want my account to be unblocked.
mattey
05-22-2010, 09:13 PM
Hope your account gets unblocked AFTER mine does :D
YoungForum
05-23-2010, 12:00 AM
Well Good news is if your telling the truth Im sure EST will unblock your account when they get to your ticket. Bad news is with all the people complaining about things and sending tickets(not to even mention those who send mulitple tickets) you could be waiting for some time. I sent a ticket in for my old Ogp account being banned for no reason and they told me that'd it'd take awhile to investigate an they ment AWHILE! been a month or two and im still waiting on word on that. my advice go ahead and make a new account. Not saying they wont unblock it if u didnt do anything wrong but it will be awhile most likely.
mattey
05-23-2010, 04:19 PM
When did your account get blocked? And when did you submit tickets?
BackUpMENG
05-23-2010, 05:25 PM
kakakakakakakakakakakakakaka i love est kakakakakkakaka
RebornSAZUZAKI
05-24-2010, 07:31 PM
i noticed that they did stop. if they dun reply on my ticket w/ in this week. IMMA RAIN THEM DOWN TICKETS (1 tickets in each case that im inquiring about, currently i got 5 different cases on progress =P) every single day. lets see how does that make 'em feel LOL
YoungForum
05-25-2010, 12:14 AM
i noticed that they did stop. if they dun reply on my ticket w/ in this week. IMMA RAIN THEM DOWN TICKETS (1 tickets in each case that im inquiring about, currently i got 5 different cases on progress =P) every single day. lets see how does that make 'em feel LOL
It will still take a LONG time and supposedly slow things down for you and whoevers ticket is behind you, after years of waiting they just answer all your tickets about the same thing at the same time.......