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View Full Version : Getting Korean msg in deskhelp , cant send in ticket GM help



neoaqua
10-13-2012, 11:47 AM
http://i46.tinypic.com/sbnaiu.png
im getting this msg everytime im trying to send in a ticket to HelpDesk w/ a pic attatchment.
i can get my ticket in cause i get this msg.
can anyone help, GM?

LSW
10-13-2012, 12:05 PM
If your attachment isnt a .jpg format it gives that error.

neoaqua
10-13-2012, 12:07 PM
how would i get it into .jpg format.
and thx for da help

LSW
10-13-2012, 12:22 PM
Open the file in microsoft paint. Go to the Menu and go down to Save As... and set the format as .jpg

neoaqua
10-13-2012, 12:33 PM
thx bro

Valdoroth
10-13-2012, 05:25 PM
http://i46.tinypic.com/sbnaiu.png
im getting this msg everytime im trying to send in a ticket to HelpDesk w/ a pic attatchment.
i can get my ticket in cause i get this msg.
can anyone help, GM?
It says: upluduh ganuan taili anipnida.

Basically it's saying there's an upload error.

neoaqua
10-13-2012, 05:47 PM
thx for da translation :]

HeatEND
10-14-2012, 09:03 AM
the accurate translation is 'this type of file is not the correct type for uploading'.

neoaqua
10-14-2012, 11:31 AM
TY for the help :)