sapekatumi
07-30-2010, 05:15 PM
Ticket #3110
*Submitted Time: 15:18 04/30/2010
> ==================================================
> *Subject: Account Bound item disappearing.
> Hello, this is CABAL Support Team.
>
> First, I do apology for the inconvenience this delay may have caused you.
> Your issue is on the top priority, and we will let you the result as soon as further investigation completes.
>
> We had taken away all the items edited or inserted with GM tool by ex-publisher OGPlanet. Your CABAL High School Costume can be taken away regarding this issue.
>
> Since I cannot find the purchase record of CABAL High School Costume, it would make things faster if you capture the screen shot of your OGP purchased record. If possible, please attach the screen shot or give us the link of the image file via Help Desk.
>
> As for Epaulet of Sage +7, the item was account binding which is impossible, so I would like to know how you got the item and then, we will investigate further information.
>
> Again, I sincerely sorry for the late response.
> If you have any further question, please contact Help Desk again.
> Thank you
>
> Sincerely,
> CABAL Support Team
>
> --------------------------------------------------
> *Replied Time: 07:38 07/14/2010
Don't you like how it took that long to reply? :) Now it's a top priority.. and I sent all the proof they requested.. and this top priority is still 2 weeks in the making? I know they are busy, but come on. I'm patient, but 4 months almost..and you want me to keep buying Premium every month to pay you guys? ZZzz.. Reborn got his stuff back in a week.. and I'm not flaming him, but come on. Don't need to say more cuz Matrimoney and them will flame him enough so I don't need too. Kekeke.
Ty.
*Submitted Time: 15:18 04/30/2010
> ==================================================
> *Subject: Account Bound item disappearing.
> Hello, this is CABAL Support Team.
>
> First, I do apology for the inconvenience this delay may have caused you.
> Your issue is on the top priority, and we will let you the result as soon as further investigation completes.
>
> We had taken away all the items edited or inserted with GM tool by ex-publisher OGPlanet. Your CABAL High School Costume can be taken away regarding this issue.
>
> Since I cannot find the purchase record of CABAL High School Costume, it would make things faster if you capture the screen shot of your OGP purchased record. If possible, please attach the screen shot or give us the link of the image file via Help Desk.
>
> As for Epaulet of Sage +7, the item was account binding which is impossible, so I would like to know how you got the item and then, we will investigate further information.
>
> Again, I sincerely sorry for the late response.
> If you have any further question, please contact Help Desk again.
> Thank you
>
> Sincerely,
> CABAL Support Team
>
> --------------------------------------------------
> *Replied Time: 07:38 07/14/2010
Don't you like how it took that long to reply? :) Now it's a top priority.. and I sent all the proof they requested.. and this top priority is still 2 weeks in the making? I know they are busy, but come on. I'm patient, but 4 months almost..and you want me to keep buying Premium every month to pay you guys? ZZzz.. Reborn got his stuff back in a week.. and I'm not flaming him, but come on. Don't need to say more cuz Matrimoney and them will flame him enough so I don't need too. Kekeke.
Ty.