Woot! Finally! Glad to see I'm not the only one annoyed by it.
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Well... usually you don't straight-up get banned for doing nothing. There has to be some factor that resulted in this. It's funny that they ban you besides the many alz buyers / bots out there.
It's not that they won't tell you they simply cannot due to eat protocol will not allow them to release that info due to people figureing out ways to get around it
And since more then 1 gm looks at the info they have if they keep you banned more then likely something is funky