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Thread: Temporary Solution - Client Update Issue

  1. #1
    Lead Game Master [GM] Lorkan's Avatar
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    Apr 2011
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    547

    Temporary Solution - Client Update Issue

    Greetings,

    Thank you to everyone who provided us the necessary information to investigate the recent “Client Update” issue. We’ve recently found a temporary solution that may assist in resolving this issue.

    Following the instructions below:
    1. Download the file here.
    2. Drag and drop the file into the DATA folder.
    • C:\Program Files (x86)\CABAL Online (NA - Global)\Data
    3. Start CABAL Online

    If the issue persists, please submit a new ticket to enable us to investigate the issue further.

    Sincerely,
    CABAL Support Staff

  2. #2
    Lead Game Master [GM] Lorkan's Avatar
    Join Date
    Apr 2011
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    If the issue persists, please follow the new instructions we’ve provided below.

    Follow the instructions below:
    1. Re-install CABAL Online.
    2. Run CABAL Online to receive the recent patch file.
    3. Download the file here.
    4. Drag and drop the file into the DATA folder.
    • C:\Program Files (x86)\CABAL Online (NA - Global)\Data
    5. Start CABAL Online

    If the issue persists, please submit a new ticket to enable us to investigate the issue further.

    Sincerely,
    CABAL Support Staff
    Last edited by [GM] Lorkan; 01-25-2013 at 05:46 PM.

  3. #3
    CABAL GM
    Join Date
    Apr 2010
    Posts
    181

    This issue has now been fixed.

    Please try running the game to see if you can start the game without any issue.
    If it fails to launch re-install the game and try again.

    Thank you for your patience regarding this issue.

    Sincerely,
    CABAL Support Staff

  4. #4
    Here my problem:

    I tried to update cabal yesterday before the new episode came out. At some point the updater got stuck for about 5-6 hours. this morning i closed the launcher and tried reopening but it only opens the updater.exe(seen on task manager) and no active window of cabal/launcher.

    this happened before to me and i managed to get the game going by unistalling, cleaning registry and installing it on a different disk.

    now i did everithing avobe and even tried formating the disk, making a new partition but i still get the update proces with no active window.

  5. #5
    Lead Game Master [GM] Lorkan's Avatar
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    Apr 2011
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    547
    This solution was for a different Client Update Issue.

    If you are still experiencing any issue updating your client, I strongly suggest following the instruction below.

    1. Delete any old version of CABAL Client and Folders.
    2. Download and Reinstall CABAL Client
    3. Check your internet connection stability.
    4. Turn off any third party programs, such as download accelerators or managers.
    5. Check your firewall settings or turn off your firewall.
    6. Update the Client.
    Last edited by [GM] Lorkan; 03-07-2013 at 02:04 PM.

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