This is a Help Desk Concern. When you post an issue like this in forum(public), you should expect to get alot of negative comments. This is not new, remember this is a mmo forum, there 's quite some people here who arent fully mature to realize how wrong discrimination is. My advice to you is send a HD ticket on this matter and communicate with them, if they wont unblock you and your friends, then it happens. But always remember its not the end of what makes you happy, coz theres alot of things that can make you happy, youre just so focused on this game right now.